Join Our Team
Ski Patrol
Becoming a ski patroller is a commitment to learning, teamwork, safety, and service. New patrollers complete the National Ski Patrol’s Outdoor Emergency Care (OEC) course, where they learn the skills needed to assess and care for injured or ill guests in the outdoor environment. Candidates also complete on-hill training focused on safe skiing or riding, toboggan handling, mountain operations, and working effectively as part of a patrol team. Throughout the process, candidates practice hands-on skills, complete required evaluations, and work alongside experienced patrollers to prepare for real-world situations.
Being a patroller is about much more than responding to injuries. Patrollers help open and close the mountain, identify and address hazards, assist guests, respond to emergencies, participate in training, and help keep the mountain operating safely. Patrollers are expected to maintain their medical and on-hill skills, attend required annual refreshers and trainings, work scheduled shifts, and uphold high standards of professionalism, teamwork, and service. It takes time and dedication—but for those who enjoy helping others, being outdoors, learning new skills, and being part of a close-knit team, ski patrol can be an incredibly rewarding way to serve the mountain community.
Ambassador
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Becoming a Mountain Ambassador is a great way to get involved, serve the mountain community, and help create a safe and welcoming experience for our guests. New Ambassadors complete Outdoor First Care (OFC) training, which provides basic first aid and emergency-response skills for the outdoor environment. Ambassadors also receive training in mountain operations, communication, guest assistance, hazard recognition, and working alongside Ski Patrol.
Ambassadors are friendly, visible members of our mountain team. They ski or ride throughout the area, assist guests, provide directions and information, observe trail conditions, identify and report potential hazards, and assist during incidents within the scope of their training. Some people choose to remain Ambassadors for many seasons and make the role their home on the mountain. Others start as Ambassadors, gain experience and confidence, and later decide to complete Outdoor Emergency Care (OEC) and on-hill training to become ski patrollers. There is no expectation to move on to patrol—the path you choose is entirely up to you.
Bike Patrol
Bike Patrollers are trained emergency responders who help keep our trails safe and provide care when riders are injured or become ill. Bike Patrollers complete Outdoor Emergency Care (OEC) training, along with additional bike patrol-specific training through the National Ski Patrol. Training prepares patrollers to respond to incidents on the trail, provide emergency care, assist with evacuations, communicate with the patrol team, and operate safely in a mountain bike environment.
Many of our Ski Patrollers also join Bike Patrol, allowing them to serve the mountain year-round—but you do not have to be a Ski Patroller to become a Bike Patroller. Members can choose to patrol during the bike season only or participate in both our winter and summer operations. Bike Patrollers ride the trails, respond to emergencies, assist guests, identify and report hazards, and work as a team to help provide a safe and enjoyable experience for everyone on the mountain.
Ranger
Bike Rangers serve a role similar to our winter Mountain Ambassadors, providing a friendly and helpful presence throughout the trail system. Rangers complete Outdoor First Care (OFC) training, giving them basic first aid and emergency-response skills, along with training specific to our bike operations. Rangers ride the trails, assist guests with directions and questions, observe and report trail hazards or changing conditions, and communicate with Bike Patrol when additional assistance is needed.
Rangers work alongside our Bike Patrol team but do not have the same medical responsibilities as OEC-trained Bike Patrollers. Some Rangers enjoy the role and choose to return season after season, while others eventually decide to complete OEC and additional training to become Bike Patrollers. There is no expectation to move on to Bike Patrol—both Rangers and Bike Patrollers are important parts of keeping our trails safe, welcoming, and ready to ride.